Enterprise Area – Level 1   
 Business Scenario-  Level 2  
  Process Group – Level 3 
   Process  – Level 4
Quality ManagementQM Master DataMaterial Master – QM DataInspection Types
   Shelf Life
  QM Master DataMaster Inspection Characteristics
   Inspection Plan
   Catalog & Selected Set
   Sampling Procedure
 Quality Inspection – ProcurementProcurement InspectionInspection lot triggered by GR of purchse order
   Result Recording – in SAP
   Usage Decision & Inventory release
 Quality Inspection – ProductionInprocess InspectionAssign MICs to Routing
   Order release and Inprocess Inpsection
   Result Recording – Inprocess SAP
   Usage Decision – Inprocess
  Order GR InspectionOrder GR and Inprocess Inpsection
   Result Recording – GR Order
   Usage Decision – GR Order
  Retest InspectionRetest and Expiry calculation
   Retest  Result Recording
 Other InspectionManual InspectionCreate Inspection Lot
   Result recording
   Usage Decision
  Customer return goodsSales Return for goods
 Quality NotificationVendor

Complaints against Vendor


Complaints made by Customer



 Quality CertificateCertificate of Analysis

Certificate requirement



 ReportsReporting in Quality ManagementStandard Reports
Additional TopicIntegration Point With Other SAP Modules